Issues

Everything that stops a customer receiving their invoice — last 7 days.

Failed sends
Mostly malformed addresses from Encompass — fix the address in the ERP
Invoice Address on file Attempts
No failed sends. 🎉
Blocked by the SES suppression list
These show as "sent" in the DB but were never attempted — check the address on the Suppression page
Invoice Recipient Hits Last blocked
Nothing blocked this week.
Bounces & complaints
Recipient mail servers rejected these (excludes suppression blocks)
Invoice Recipient Type
No bounces this week.